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FAQ during the Foxtrail

I'm on the Foxtrail and can't trigger a certain post. What should I do?

You may not (or no longer) be checked in on the Foxtrail. To solve this puzzle or play this post, you need to do the following:

  • Check in (again) by scanning the QR code on your Foxtrail ticket
  • Follow the instructions on your smartphone to complete the check-in
  • Once you are checked in, trigger the post again

You are checked in, but it still doesn’t work?

  • If you need to scan a QR code, try scanning it with the QR scanner you find in the cockpit.
  • Check your internet connection
  • Check if you have blocked any pages or phone numbers
  • Nothing helps? Consult the online help to find the solution and continue playing.
  • Leave us a comment in the feedback form of the online help so that we can take care of the post as soon as possible.