FAQ during the Foxtrail
I'm on the Foxtrail and can't trigger a certain post. What should I do?
You may not (or no longer) be checked in on the Foxtrail. To solve this puzzle or play this post, you need to do the following:
- Check in (again) by scanning the QR code on your Foxtrail ticket
- Follow the instructions on your smartphone to complete the check-in
- Once you are checked in, trigger the post again
You are checked in, but it still doesn’t work?
- If you need to scan a QR code, try scanning it with the QR scanner you find in the cockpit.
- Check your internet connection
- Check if you have blocked any pages or phone numbers
- Nothing helps? Consult the online help to find the solution and continue playing.
- Leave us a comment in the feedback form of the online help so that we can take care of the post as soon as possible.