The processing of your data is basically the responsibility of Foxtrail. In individual cases, supplementary data protection declarations from verified third parties may apply to additional offers. These cases are actively pointed out to you.
By using this website and the WebApp, you consent to the collection, use and disclosure of your data as described below. You are also aware that, despite the protective measures taken by Foxtrail and its third party providers as set forth below, data transmission over the Internet involves a residual risk of security breaches. Unless otherwise stated, the following explanations apply to both the WebApp and the website.
Personal data is data that relates to an identified or identifiable person. When purchasing a product via the website, specifically when filling out the contact form, as well as when contacting customer service (by phone or e-mail), personal data is collected and processed. This includes the information on
- Names and first names
- E-mail address
- Phone number
These are mediated via the contact form when booking – in the case of the WebApp, by entering the data for check-in. In this context, we consider the completion of the web form and the establishment of contact as consent within the meaning of Art. 6 para. 1 lit. a, GDPR. The collection as well as the processing of this personal data is necessary for pre-contractual inquiries, the purchase of a product and in case of follow-up questions. The intended use of the data is service-related. The interests of Foxtrail take into account your fundamental rights as well as the protection of personal data. This means in other words that the purpose of use is based on the advice and sale of a product of Foxtrail. If a purchased product is redeemed, specifically a trail is played, the intended use expands and also includes the successful completion of a trail via WebApp. If the booked offer is in the future, the purpose of use is valid until the fulfillment of the purchased service. This means that Foxtrail collects the data for selling the product or making offers. Depending on the product, the duration of data storage varies – in the case of a voucher, for example, data storage lasts until the voucher is fully redeemed, specifically until the trail booked with it is completed. If you do not register for the newsletter, the data will not be used further. For provisions regarding the newsletter, please refer to the corresponding chapter “Newsletter data” of this declaration.
As mentioned above, data transmission over the Internet involves risks for both you and Foxtrail. We make every effort to keep these at the lowest possible risk and to prevent abuses by providing appropriate levels of protection. We therefore take technical and organizational measures that are based on the legal requirements, taking into account the technology, type and scope, as well as the circumstances and intended use.
This includes ensuring confidentiality as well as the availability of data through physical and electronic access controls. Through regular training, employees with access to your data are made aware of the protection processes and the relevance of the measures. Data protection-friendly default settings and testing of hardware, software, and processes with regard to the data protection principle reinforce this security.
TLS encryption is used for secure transmission of confidential content generated through the use of our website. Their operation is indicated by the lock icon in the browser bar. Thus, the transmitted data cannot be read by third parties.
Server log files
- Visited website
- Time at the time of access
- Amount of data sent
- Source of the previously visited page
- Browser (type/version) and plug-ins used
- Operating system used
- IP address used (anonymized by the applicable standards of the services listed in this statement).
If you reach our website via an ad placed by Google, a corresponding cookie is set for conversion tracking. These cookies help Foxtrail track which Google ads generated how many clicks. These cookies lose their validity after 30 days and are not used for personal identification. Again, the use of those cookies can be disabled using browser settings.
Google Web Fonts
Websites of third-party providers (partners) are linked on the website by means of plug-ins. If you follow such a link, the data protection provisions of the respective partner apply. These are not the responsibility of Foxtrail. The terms and conditions can be found on the respective partner websites.
Through the website there is the possibility to register for the newsletter. Foxtrail news, information and promotional content are communicated via the newsletter. Registration is done by means of double consent: After registration you will be asked to confirm the e-mail address provided. We consider this confirmation as your consent to receive the newsletter and to process your data for the purpose of sending it. For this purpose, the registration for the newsletter is logged on the basis of the registration and confirmation time as well as the IP address. If you change your details, these will also be recorded via the “Sendin Blue” marketing platform.
Via a marked link at the end of the newsletter, you have the option at any time to stop the newsletter from being sent to your e-mail address and to stop the associated data processing.
Use of “Sendin Blue
The newsletter is sent via “Sendin Blue”, a marketing platform certified by TÜV and headquartered in Paris. The e-mail addresses of the newsletter recipients, as well as the information on the registration and confirmation time are stored for the dispatch and evaluation of the newsletter on behalf of Foxtrail. This includes the following information:
- Browser and operating system information
- IP address
- Time of the call
Participation in partner programs
Foxtrail participates in affiliate programs in the sense of affiliate marketing. This means that Foxtrail can publish references or links to third-party offers in return for compensation, and in return compensates third parties so that they refer to the Foxtrail offer. In order to track which offers are used, personal data may be collected and cookies may be set in this context. The partner programs are carefully selected and checked with regard to the applicable data protection guidelines. The respective privacy statements can be found on the linked websites of the partners.
If you have any questions about this privacy statement or about the processing of your data in general, you can contact Foxtrail directly:
Foxtrail Schweiz GmbH
+41 (0)58 510 74 00
You also have the right at any time to
- Request information about your stored data and receive it in a readable format
- have incorrect contact information corrected by Foxtrail
- request deletion/anonymization of your data
- restrict the processing of your data
- Revoke your consent
These rights may be restricted if there are credible doubts about your identity or if this is necessary to comply with legal obligations.
Last Updated: 06 April 23