FAQs - Foxtrail as a private event

Foxtrail is an outdoor adventure with over 60 Foxtrails throughout Switzerland. Participants follow the trail of our fox using tracks, clues and riddles. The game is played on foot, at your own pace and sometimes public transport is used, the cost of which is included in the Foxtrail ticket.

The trail consists of tricky tasks, secret messages and hidden tracks that have to be solved and followed in order to get to the next post.

You will discover some well-known sights as well as lesser-known alleyways and squares. We endeavor to plan our routes in such a way that they are as exciting and varied as possible for locals who already know their city well, as well as for participants from out of town.

Foxtrail is an ideal event for friends or a company, corporate or family outing.

You start independently at the starting point of the respective Foxtrail and in teams of 2-8 people. Equipped with starting documents, pen, tickets and a cell phone, you set off in search of clues. Teamwork is required when it comes to solving the tricky clues and finding next posts.

Foxtrail is exciting and amazing, offers variety and is fun. Each trail is unique and the posts are always different. From the funny post board, which is placed on or under an interesting building, to playful installations or unique technical items – there is plenty of variety.

Foxtrail is the leading provider of interactive leisure and adventure tours in Switzerland. During a Foxtrail experience, adults and young people can put their teamwork skills to the test with exciting challenges. Whether through technically challenging installations, hidden clues or everyday objects – the puzzles are solved together and the next post is found in a playful way. Each team member makes a valuable contribution to not losing the fox’s trail.

Each team of a booking needs the printed starting documents, a pen and a charged smartphone with internet connection. For later start times, a flashlight per team can be helpful and it does not hurt to take some food with you, depending on the duration of the Foxtrail. You can find the duration of the game listed online on the Foxtrail detail page.

Important
One team leader per team will be determined by the participants at check-in, whereby the name and date of birth must match the identity card (ID) or passport, due to possible controls.

Foxtrail is an outdoor experience. You should therefore choose your clothing to suit the weather and wear comfortable shoes that you can walk a few kilometers in.

In general, Foxtrails can be carried out in all weathers except in the case of severe weather warnings and the like.

The physical demands are roughly similar on all Foxtrails, and the duration of the trail is usually 2.5 to 4 hours. Participants should be able to cover a distance of up to 4 kilometers without any health problems.

In addition, the actual challenge is more of a mental nature, as you need brains and teamwork to solve the next item. Whereby our cunning fox sometimes formulated the clues ambiguously or thought around the corner.

In general, you don’t need any local knowledge to play the Foxtrail.

We recommend Foxtrail for children from the age of 10 to 12, depending on how good they are at solving puzzles and walking. Our Foxtrail puzzles are primarily designed for people aged 16 and over. Of course, younger children can also join us on the trail.

Many trails cover rough terrain with inclines and stairs, so Foxtrail is not suitable for wheelchairs. But there are exceptions: The trail “Zeus wheelchair accessible” in Lucerne, the “Zurich main station wheelchair accessible”, the trail “Castello” in Thun and Foxtrail “Anda” in the Lenzerheide area (natural trail) are wheelchair accessible.

Due to inclines and stairs, the Foxtrails are generally not suitable for baby carriages.

But there are exceptions: The trail “Zeus wheelchair accessible” in Lucerne, the “Zurich main station wheelchair accessible”, the trail “Castello” in Thun and Foxtrail “Anda” in the Lenzerheide area (natural trail) are all suitable for strollers.

Yes, dogs are allowed on most Foxtrails. Dogs are not allowed on the Foxtrails in Hallwyl, Lenzburg, Vindonissa and Wildegg. Please note that there may be posts located in buildings where dogs are not allowed. In these cases, dogs would have to wait outside.

As some Foxtrails require the use of public transport and from 2024 dogs will no longer be included in the public transport ticket, you will have to buy a corresponding dog ticket on site at the stops for transportation if you do not have a dog pass.

You will find the Foxtrail ticket in your starting documents. The starting point is listed there, where you can find yourself. You can also find the starting point of each Foxtrail in the online description of the Foxtrail on our homepage.

At the booked start time, which you will also find on the ticket in the start documents, you scan the QR code on the Foxtrail ticket with a smartphone in the “Check-In” area on the right. This will take you to the Foxtrail Cockpit and the 1st post.

Our Foxtrails usually start at train stations or larger squares, whereby the exact starting point is determined by the participants themselves and is irrelevant for check-in. If there is a local meeting point, this is a good starting point.

If public transport tickets are required on the Foxtrail you have booked, these will be made available to you digitally in our web app. The web app will open automatically in the browser on your smartphone as soon as you have checked in with the QR code on your start documents.

The tickets are valid from check-in and remain valid until the participants have completed the Foxtrail

The Foxtrail ends at the final post with the traditional final photo. The booked experience ends with the check-out in the Foxtrail web app and we will send you your final photo by email after check-out.

On most Foxtrails, the final post is a short distance from the starting point and can be found in the description of the Foxtrail when booking online.

You may not (or no longer) be checked in on the Foxtrail. To solve this puzzle or play this post, you need to do the following:

• Check in (again) by scanning the QR code on your Foxtrail ticket
• Follow the instructions on your smartphone to complete the check-in process
• Once you are checked in, trigger the post again

You are checked in, but it still doesn’t work?

• If you need to scan a QR code, try scanning it with the QR scanner you find in the cockpit.
• Check your internet connection
• Check if you have blocked any pages or phone numbers
• Nothing helps? Consult the online help to find the solution and continue playing.
• Leave us a comment in the feedback form of the online help so that we can take care of the post as soon as possible.

No. Foxtrail GO is a separate product. With the normal Foxtrails, you will continue to be redirected to our web app via the QR code on the start documents in the browser when you check in.

In the web app, which you can access on your smartphone after check-in, you will find online help. There you can select the post that you cannot find. You can then view the location of the post. The position of the post will then be displayed on a map.

In the web app, which you can access on your smartphone after check-in, you will find online help. There you can select the post where you cannot solve the puzzle. You can then display the solution. If required, you can also call up the location of the next post.